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Dataset from Zenodo · Hilda Natasha Febbina Halif

Digital Adaptation under Market Turbulence: How SMEs Reconfigure Customer Engagement, Sales Channels, and Operations

Open on Zenodo
License
CC BY 4.0commercial use allowedLicense text
This license allows commercial use. Usually you must credit the author; read the license for the exact terms.
Formats
DOCX
Size
7 MB
Updated
Oct 8, 2026

Description

This dataset contains the semi-structured interview questions used in the qualitative study “Digital Adaptation under Market Turbulence: How SMEs Reconfigure Customer Engagement, Sales Channels, and Operations.” The questions explore market pressures, entrepreneurial mindset, innovation, strategic flexibility, customer engagement, sales channels, operational adaptation, and business sustainability. The dataset supports the qualitative analysis presented in the study.

Description from Zenodo, shortened.

Files (14)

  • DOCXInforman 6.docx25 kB
  • DOCXInforman 2.docx268 kB
  • DOCXMASTER CODING NVIVO.docx37 kB
  • DOCXInforman 3.docx35 kB
  • DOCXInforman 11.docx3.3 MB
  • DOCXInforman 8.docx1.4 MB
  • DOCXInforman 1.docx25 kB
  • DOCXInforman 10.docx1.4 MB
  • DOCXDaftar pertanyaan wawancara.docx18 kB
  • DOCXInforman 7.docx389 kB
  • DOCXinforman 9.docx24 kB
  • DOCXInforman 12.docx20 kB
  • DOCXInforman 4.docx26 kB
  • DOCXInforman 5.docx21 kB

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